Meet Our Team

Our Team

Robert Shepherd

NMLS# 1146141
Call or Text: 231-737-7073

Billie Jean Maycroft

Loan Officer/Processor
NMLS# 1831092
Call or Text: 231-737-7073

Chad Shepherd

Loan Officer
NMLS# 1991320
Call or Text: 231-737-7073 ext. 105

Scott Berry

Loan Officer
NMLS# 2060285
Call or Text: 231-737-7073 ext. 104

Terri Wickstrom

Senior Loan Officer
NMLS# 153961
Call or Text: 231-737-7073


Krystina Alice

If your looking to purchase a home, I highly recommend working with Turn-Key. Bob did an amazing job finding me a home within my price range and was always a phone call away with any questions or concerns I had along the way. Buying a home can be very taxing and overwhelming. Bob made this experience easy. Bob is a wealth of knowledge and truly cares about his buyers. Couldn’t ask for a better experience. Thank you Bob for helping my dreams come true!

Danielle Wilson

Chad and his team are awesome!! Fast, easy and friendly! As a single woman I knew I could trust them from the start! Thank you Turn Key

Josh Thibault

Seamless experience during the pandemic. Staff was very helpful, and really made us feel safe at the height of the Covid scare. They did as much as possible electronically, and didn’t miss a single detail!

Justine Zamora

We had a great experience with turn-key. Dustin and Billie were very helpful and always quick to respond. Would definitely recommend turn-key!

Mike Caron

I had a good experience with this company, they’re customer service helped with any questions I had ,and made my house buying process easy… Big shout out to Dustin Johnson for his help and patience… I would recommend them anytime.

Levi Fisher

Dustin J. at Turn-Key Mortgage was amazing! A super friendly guy who was always quick to respond to any questions we had and gave us some really good advice. I would totally use Dustin again for any needs he could help me with and will recommend him to anyone and everyone!

Tom Appleton

If you are looking to refinance or purchase a new home you need to talk to these guys before you make your finally decision. Their team will make sure that you are always getting the best deal and program for your unique situation. Not every loan is the same. Great company and will not put you in the wrong loan. Great communication and will keep you informed through the entire process!

Zack Engemann

I worked with Dustin on buying my first home & he was helpful every step of the way. Would highly recommend contacting him if you’re in the hunt for a new home! He made it a quick & easy process for me!
Need financing options on a home, or other real estate? Choosing a purchase loan product that matches your goals.

About Us

Office: (231) 737-7073
NMLS ID: 1450337
Address: 986 West Norton Avenue, Norton Shores, Michigan 49441


Copyright @ 2021 Turn-Key Mortgage


Mon - Fri: 09:00 a.m. – 05:00 p.m.
Sat: By appointment
Sun: Closed